Caring and Secure Transport is a private non-emergency medical transportation company that specializes in providing secure and reliable transportation services for adolescents, psychiatric patients, and Baker Act’s. Our mission is to ensure the well-being and security of young individuals by offering a trustworthy transportation solution. Our services are designed to ensure that children, young adults and adults are transported privately and securely. We transport adolescents, adults, psychiatric patients and Baker Act's that need to be transferred to other facilities or treatment centers.
With our dedicated team and a commitment to exceptional service, we aim to become the go-to transportation provider for parents, hospitals, and state-sponsored foster agencies.
Our team is comprised of experienced drivers who have undergone extensive FDLE Level 2 background checks and are trained in safe driving & de-escalation practices. Each driver has been medically trained and is Basic Life Support certified.
Each driver wears an Axon body cam while transporting to mitigate liability.
Occasionally individuals can be resistant to treatment and we provide secure transportation that makes sure the individual can not elope while in transit to treatment centers.
Caring and Secure Transport operates a fleet of well-maintained vehicles equipped with safety features:
You as parents develop a plan with our staff at Caring and Secure Transport. We take into account where your teen is going, concerns about getting them there and any special medical or
emotional needs.
You meet our Caring and Secure Team at the front door or outside the house to provide information about your teen's current status, give our team items needed for your teen's trip and describe the layout of the home,
including potential escape routes.
This is usually the most difficult time for both teens and parents. You go into your teen's room, wake them up if needed, introduce our Caring and Secure team by name and provide a simple explanation that we are here to make sure your teen gets to the program safely. You then leave the room to reduce the opportunities for your teen to be verbally abusive or attempt to manipulate you and let the team take over. Our transport team will firmly establish they are in charge and escort your teen to the secure transport vehicle.
Our Caring and Secure team sets boundaries for your teen and explains what behavior is acceptable and what is not. Our team may be driving to the program or taking your teen to the airport, where one or both of our team members will accompany your teen on the plane. At this point, your teen will need to be calm and cooperative enough to fly. If not, the rest of the trip will need to be continued in
our transport vehicle.
As soon as your teen is in the vehicle, our staff starts preparing them for the treatment program that they will soon be entering by trying to decrease their anxiety, answering questions, providing information about what to expect and encouraging your teen to be open to giving the program a chance. Our team stays with your teen until they are physically transitioned
into the treatment program